1. What support do we offer if there is an issue with installation?
We provide assistance through email, live chat, and detailed installation guides. Additionally, we offer step-by-step tutorial videos featuring influencers to help you with the process.
2. How long is the warranty period for your products?
Our products come with a one-year warranty.
3. Can the product be removed after installation?
Yes, the product can be removed after installation without affecting the original wiring harness of the vehicle.
4. What is your return and exchange policy?
We offer free returns and exchanges if there are any quality issues with the product upon receipt by the customer.
(1) How many keys are provided?
Cause/Solution: The T1 model comes with two keys, while the T2 model comes with one knob key. Please keep them safe.
(2) External Dimensions:
Solution: The dimensions are 221610 (cm), which complies with regulatory standards.
(3) Is drilling required for installation?
Cause/Solution: No, drilling is not required. The installation is drill-free and does not damage the original car. Please refer to the installation instructions or video.
(4) Do the models differ for Model 3 and Model Y?
Solution: The same product can be used for both Model 3 and Model Y.
(5) Looseness and Maintenance:
Cause/Solution: Regularly check the tightness of the lock core and screws. If they become loose, tighten them promptly. Avoid using strong acid or alkaline corrosive cleaners on the license plate frame.
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