1. Welche Unterstützung bieten wir an, wenn es Probleme bei der Installation gibt?
Wir bieten Unterstützung per E-Mail, Live-Chat und detaillierte Installationsanleitungen an. Darüber hinaus bieten wir schrittweise Tutorial-Videos mit Influencern an, um Ihnen bei dem Prozess zu helfen.
2. Wie lange ist die Garantiezeit für Ihre Produkte?
Unsere Produkte haben eine einjährige Garantie.
3. Kann das Produkt nach der Installation entfernt werden?
Ja, das Produkt kann nach der Installation entfernt werden, ohne das originale Verkabelungssystem des Fahrzeugs zu beeinträchtigen.
4. Was ist Ihre Rückgabe- und Umtauschpolitik?
Wir bieten kostenlose Rückgaben und Umtausche an, wenn das Produkt bei Erhalt durch den Kunden Qualitätsprobleme aufweist.
Q: What services does Tesstudio provide?
A: Tesstudio offers installation services for Model 3, X, S, and Y, including power frunks, wheel covers, carbon fiber trims, sunshades, automatic doors, screens, and lighting. Customers can also purchase items from the website and have them shipped to the shop for installation.
Q: Can Tesstudio's products be shipped to the USA?
A: Yes, all products can be shipped to the USA.
Q: What is the warranty period for the products?
A: We offer a one-year warranty.
Q: Can Tesstudio's products be shipped to my country?
A: We can deliver to most countries around the world. Please contact customer service for specific inquiries.
Q: Will installing Tesstudio's products affect my vehicle?
A: Tesstudio's products do not affect the original wiring harness of the vehicle and can be installed and removed without any impact. They will not affect Tesla's vehicle warranty.
Q: What is the shipping time?
A: Our order processing time is within 0-3 days. If the product is in stock, the estimated delivery time is 5-12 business days.
Q: What if I don't know how to install the product?
A: Most of Tesstudio's products are beginner-friendly for installation. If you are concerned, we provide installation manuals and step-by-step video tutorials. Customer service is also available for one-on-one professional guidance. Customers in Southern California can schedule an installation at our physical store in Austin, and nearby professional Tesla upgrade shops can also provide installation services (specific costs depend on the shop's installation fee standards).
