1. What support do we offer if there is an issue with installation?
We provide assistance through email, live chat, and detailed installation guides. Additionally, we offer step-by-step tutorial videos featuring influencers to help you with the process.
2. How long is the warranty period for your products?
Our products come with a one-year warranty.
3. Can the product be removed after installation?
Yes, the product can be removed after installation without affecting the original wiring harness of the vehicle.
4. What is your return and exchange policy?
We offer free returns and exchanges if there are any quality issues with the product upon receipt by the customer.
Q: What services does Tesstudio provide?
A: Tesstudio offers installation services for Model 3, X, S, and Y, including power frunks, wheel covers, carbon fiber trims, sunshades, automatic doors, screens, and lighting. Customers can also purchase items from the website and have them shipped to the shop for installation.
Q: Can Tesstudio's products be shipped to the USA?
A: Yes, all products can be shipped to the USA.
Q: What is the warranty period for the products?
A: We offer a one-year warranty.
Q: Can Tesstudio's products be shipped to my country?
A: We can deliver to most countries around the world. Please contact customer service for specific inquiries.
Q: Will installing Tesstudio's products affect my vehicle?
A: Tesstudio's products do not affect the original wiring harness of the vehicle and can be installed and removed without any impact. They will not affect Tesla's vehicle warranty.
Q: What is the shipping time?
A: Our order processing time is within 0-3 days. If the product is in stock, the estimated delivery time is 5-12 business days.
Q: What if I don't know how to install the product?
A: Most of Tesstudio's products are beginner-friendly for installation. If you are concerned, we provide installation manuals and step-by-step video tutorials. Customer service is also available for one-on-one professional guidance. Customers in Southern California can schedule an installation at our physical store in Austin, and nearby professional Tesla upgrade shops can also provide installation services (specific costs depend on the shop's installation fee standards).
